Canvas support
Keep the storefront moving.
Find answers for designing, syncing media, linking products, publishing to Shopify, and restoring releases. If the documentation does not solve it, contact Canvas support directly.
Get started
Create a project, add Canvas to a theme, and publish the first storefront layout.
Design and media
Work with layers, Shopify Files, image and video media, links, and responsive artboards.
Publishing and versions
Review a release, publish through the theme, and restore a previous storefront version.
Plans and billing
Understand the trial, Canvas plan, Shopify billing, upgrades, and cancellation.
Contact support
Include your store URL, project name, the page you are publishing, what you expected, and what happened. Screenshots or a short recording help us diagnose visual and publishing issues faster.
Email howdy@tarx.comSupport requests are reviewed within one business day.